The Real Pro Ultra series is Panasonic’s next advance in their massage chair line. This series incorporates some of its newest technology and functions shared across models. We will take an in-depth view of the EP-30004 Panasonic massage chair. This review evaluates and opinionates on categories such as features, functions and warranty coverage.

Panasonic is a household name in electronics, so you do not have to be concerned about having your warranty honored down the road. We like to caution potential massage recliner buyers to also go with a reputable brand. There are many small importers that offer cheap massage loungers with great warranties that are never honored down the road. With that said, Panasonic will be there down the road.

What type of warranty coverage is provided with the EP 30004? You get 3 years parts coverage and 1 year labor coverage. Panasonic now provides in-home technician service with the Real Pro Ultra series and covers that for 1 year. They also cover shipping expenses during the first year. We like the 1 year in home technician service which is great coverage. We see the labor of 1 year is fairly short compared to other manufacturers. If possible, try to get an extended warranty to get greater coverage. This is especially important on big ticket items like massage chairs with many moving parts.

So enough warranty, let us move on to bigger and better things like features. The EP30004 comes with many advanced features like the lower body stretch and the shoulder stretch. Panasonic has added the Junetsu massage therapy technique. This is a kneading type massage and makes small motions in a circle. It can penetrate in a given area with a radius of about 1 inch. There is also firm pressure to penetrate deeper into the muscle tissue.

The EP-30004 comes with an arsenal of massage therapies for your enjoyment. There are four pre-programs which are shiatsu, deep, Swedish and stretch. There is also a 5 minute Quick pre-program for which covers a variety of massage techniques and functions. You can use the some massages in manual massage mode for a total 8 possible manual massages. These include ultra knead (Junetsu), shiatsu, kneading, Swedish, stretch, tapping, rolling and grip. There are also 5 ways to target certain regions of your back including: neck, shoulder, middle, lower and full back.

One interesting feature of Panasonic massage chairs continued in the Real Pro Ultra series is the self-programming. You can memorize certain programs that were just performed by hitting the self program button. This means you can repeat that particular program on demand. This is great as your trouble spots shift in time. This allows you to target areas for recurring treatment. This is available for up to 4 users.

Now if we take a look at the lower body, we will see that Panasonic takes care of it with an air massage system. Air massage systems use airbags and compression style massage therapy. This is very effective to loosen tight muscles. Air bags provide great flexibility and can easily cover large muscles of the body effectively. The compression massage is very soothing and relieving as your muscles relax. There are also stretching capabilities which can elongate the shoulder and legs.

We are unimpressed with the look of the design. It tends to be very industrial. However, it is very functional, which hopefully makes up for its lack of savvy design. There is a leg extension which goes an extra five inches. The arms and hands are massaged by lifting up a cover on the armrests. The compression is actually firm. At least the Panasonic design team got rid of the unsightly arm massage apparatus.

Overall rating for us is an A-. We like the Junetsu massage and the air massage for the hands. The arm is weak because of the angle that the arm rest tilts up. The warranty needs a little more beef. The massage therapy is strong and effective. There are advanced features such as voice guidance and memorizing self programs. If you are checking out massage chair recliners in this price range, then use the EP 30004 as the benchmark to beat.