We finally broke down and bought our son a video gaming system for Christmas this past year. He has been begging us for three years to get him one and we just now decided that he was old enough to own one. We told him, when he opened it, that it came with a large set of rules, but he was so excited that this did not seem to phase him one little bit.

Imagine his dismay when we hooked it all up and it did not work. Being it was Christmas Day and nothing was open, we decided to try and call the toll free service for the company and see if there was something that we were not doing properly.

After calling about four different toll free numbers, we deduced that it was actually a problem with the system and that we were going to have to send it in to the company for a replacement. What was supposed to be the happiest Christmas of my son’s life turned out to be the most disappointing.