I can remember having a talk with my boss years ago about how she ran her business. Her style was a little unorthodox, but she was an amazing business woman.
One of her biggest tricks to her success is that she was honest – and expected the same of her employees. If she were to ask your opinion – she wanted an honest answer.
She was also obsessed with making her business bigger and better. In order to do this, she would continuously seek the views and opinions of her advisors. What she was looking for was feedback as to whether or not her decisions were on the mark in terms of building her business.
Last I heard, she setup a forum for the patrons of her restaurant, where the could both talk to her and share their opinions and reviews of her establishment. By keeping on the cutting edge and her focus on the customer, her business is one of the most successful here in town. She deserves it.