If you are ever looking for hotels in Auckland, I have two suggestions for you.  Both of the hotels below we have stayed at and have had excellent service at both.  In fact, if you are in Auckland I would suggest you stay at both - and get two different experiences in one fabulous trip.

The Airedale Hotel Auckland is a nice hotel if you have a tighter budget.  Though the price is reasonable, the staff is excellent and the rooms are clean and comfortable.  You can find all the amenities that you might need.  I stayed there on my last business trip to New Zealand and I loved it.

The other hotel to checkout is Heritage Hotel.  I stayed there on the previous business trip and it was a completely different experience.  The hotel is grand and ritzy.  Since this hotel is a little more upscale you are not only treated well, but you are treated like royalty.  There is everything you can imagine for amenities and the food is exquisite.  This was my favorite hotel yet, though it strained my budget each night I was there.

Next time I take a trip to New Zealand I am going to try and stay at each one.  That way I can have both experiences, but keep the costs down.